To make call management easier and faster, Omnimed can be combined with an IP telephony system that allows click-to-dial calls to be placed from the EMR. It is thus possible to click directly on the phone number of the patient or a resource in the directory to make a call. Calling has never been easier!
🔴 Functionality available with a compatible IP telephony system 🔴
What is IP telephony?
In IP telephony (VoIP), your telephone line is connected directly to your high-speed Internet access rather than to a landline. This telephony system is flexible and more affordable than traditional telephone service.
Advantages of IP telephony with Omnimed
- No phone required, ideal for teleworking;
- Manage calls from the Chrome browser;
- View calls on-screen via the incoming call pop-up window;
- Click-to-dial from Omnimed! This includes patient search, Administrative center, clinical note, task, and Resources directory;
- Saves time for administrative staff in telephone communications with patients and for caregivers in telephone appointments.
Placing a call via Omnimed
To make a call, simply click on the phone number you wish to reach from one of the following locations:
- Patient search;
- Administrative center;
- Appointment;
- Clinical note;
- Patient task;
- Private billing;
- Directory.
Compatibles systems
- If you already have an IP telephony provider, click-to-dial is potentially already functional. Ask your provider if he offers the click-to-dial functionality to be sure. However, we cannot guarantee compatibility with Omnimed, as we have not been able to test all the solutions available on the market. If the one-click call is already functional with your current provider, please let us know! We would like to share this with other clinics by offering them several choices.
- If you do not have an IP telephony provider at this time and are interested in this technology and its features, we invite you to contact us at ventes@omnimed.com. If you wish to try another provider, we recommend that you request free access to ensure the compatibility of the solution with Omnimed.