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Help Center

User guide

User guide

Detailed guide to each EMR module.

Patient summary

Document quickly the patient's record summary

Rearrange the summary boxes order

Life habits and social context section

Vital signs summary box

Visualize and print pediatric growth charts

Reorganize the problems or past medical history list

How to print the patient's summary?

Addition of the "None" mention

Allergies summary box

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Patient record

Patient search: Usage and features

Create a new patient record

Access the content of the patient record with his consent

Write a clinical note

Modify or delete a clinical note

Filter the record's clinical notes list

Recovering an unsaved clinical note

Retrieve the current clinical note

Learning more about the current clinical note - Case study

Add files or pictures to the clinical note

Add confidential data to the note - confidential field

Clinical note content

Printed clinical note content

Print past clinical notes

Print the current clinical note

Print the list of clinical notes

View the history of actions in the clinical record

Review pending notes

Associate tags with the clinical note (scanning codes)

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Administrative center

Send an email or SMS from the Administrative center

View the patient's RAMQ registration

Administrative center: Summarized presentation

Document the patient's deceased date

Modify the patient's personal information (name, HIN, gender, birth date, deceased date)

Register a patient with the RAMQ from the Administrative center

Document the patient's circle of care

Update the patient contact information

Print a barcode

Assign a file number to the patient in your institution

Add the reference record numbers of your patients

Document the responsible healthcare workers of the patient

Add notes about the patient and status

View the patient's appointments

Add or modify a relationship to the patient record

Patient records merger explained

Print a patient label, admin form or a request

View the Administrative center's modification history

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Clinical tools

Follow the trend of certain clinical tools results more easily

Add a clinical tool or form to a note

Manage your clinical tools preferences

Clinical tools overview

View and modify previously completed tools

Delete a clinical tool

Send a clinical tool by a secure email

Print a clinical tool

Recurrence of data in clinical tools

Clinical tools list

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Prescriber

Access to the therapeutic advisor RxVigilance

Renew a prescription

Medications summary box overview

Add a prescription to the order (4 options)

Complete an order

Prescribe narcotics with Omnimed

Note that the patient doesn't take any medication

Add a medication to the patient's record without prescribing it

Create and manage your list of favorite prescriptions

Clean up the Medications profile (archive, end, stop, delete and cancel)

View the medication intake evolution (history and timeline)

Add a medication to the patient record summary

Print an order that has already been completed

Pediatric dose calculator

Understanding the therapeutic advisor functioning

Fill out a payment authorization form for exception medication

How to get the list of patients by medication

Target dose concept

Select your preferences in the Medications summary box

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Results

Send an email related to a result

Introduction to reviewing results

All you need to know about electronic results

Taking actions on results in the Results module

Filter and sort the results (results review)

Results indicator

Facilitating interinstitutional collaboration in the Results module

Filter the patient's results list and view their progress (filtered list, graph, and table)

Add a result to the record summary

Add a result manually to the patient record

Delete a laboratory result from the patient record

On-call feature for laboratory results

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Tasks

Interinstitutional tasks management

Add a task

Tasks indicator

Filter and sort the Tasks module

Working with quick tasks and favorite tasks

View a user's uncompleted tasks

Reply to a task

Send a clinical note through a task

Management of dunning and waiting lists

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Appointments

Consult an appointment, event or time slot history

Display a calendar / schedules

Day view : Display several agendas simultaneously (multi-profesional and multi-site)

Navigate in a calendar

Create schedules

Using schedule templates

Visualize and modify a schedule

Cancel a time slot

Print a schedule

Assigning appointments

Create a teleconsultation appointment

Visualize and modify an appointment

Propose an appointment by email or SMS

Cancel or move an appointment

Assigning a status to an appointment

Confirm the patient's presence or absence at an appointment

Reassign appointments from canceled time slots or appointment proposal failures

Confirm the patient's appointment by email or SMS

Keeping track of cancelled appointments

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Check-in kiosk

Register a patient in the waiting room with a check-in kiosk

Accessing configuration of check-in kiosk

Waiting rooms

Remove a patient from the waiting room and access their record

Modify a patient's waiting room registration

View patients registered in a waiting room

Register a patient in a waiting room

Online services - Patient portal

Activate patient portal - appointment requests, online appointments and patient forms

Patient forms - Send an electronic form to be completed by the patient

Patient forms - Example of a form completed by the patient

Patient forms - Import and view the form in the patient record

Patient forms - Tracking forms send to patients

Patient forms - Frequently asked questions

Appointment request - View and process a request

Appointment request - Where to start?

Online appointment booking and appointment request - Configure your online services

Patient forms - List of available forms

Online appointment request - Embed the portal on your website

Training videos - Online services patient portal

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Québec health record (QHR)

Supplying your prescription orders to the QHR

Import one or more medications from the QHR

View the patient's laboratory results available in the QHR

View the patient's medications available in the QHR

View the medical imaging report available in the QHR

Access the QHR viewer (imaging report, medications et laboratory results)

Adding the QHR key identifier to your user profile

Prerequisites to access the QHR from the EMR

Access the Quebec Vaccination Registry (QVR)

Import patient results from QHR viewer

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Electronic requests transmission (SAFIR, APSS, CRDS)

Review the sending status of requests to the CRDS

Questions & answers about the transmission of the priority access to specialized services (APSS) requests

View the status of a patient's requests / Cancel or reopen a request

Attach prerequisites to the consultation request form for specialized services (APSS)

Fill out a consultation request form for specialized services (APSS)

Fill out a medical imaging request (CRDSi)

Fill out a lab requisition

30-minute training course - Send an APSS application electronically to the CRDS

Fill out a digital advice request (conseil numérique)

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Reports

Retrieve the list of patients from the clinic or a specific healthcare worker

Plan a report

List of Available Reports

Generate a report

Scanning 2.0

Introduction to the scanning module

Configuration of the scanning module

Access the scanning module

Step 1 - Transfer documents to the scanning module

Step 2 - Edit scanned documents

Step 3 - Index and classify scanned documents

Managing scanning templates

Scanning using barcode labels

Managing scanning errors

Uninstall version 1.0 of the scanning module

Optimizing use of the scanning module (keyboard shortcuts)

Advanced Settings

Training videos - Scanning 2.0

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Transmissons (fax, emails, SMS)

Consult the transmissions status (fax, email and SMS) and resend a document

Signing electronically with the electronic signature

Consult and update the Directory

Confirm fax delivery

Fax a PDF document

Fax a prescription

Fax a clinical tool

Fax a note

Fax with Omnimed - Preliminary configurations

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Private billing

Send an invoice by email

Prerequisites and training for the Private Billing module

Access the private billing module

Produce an invoice and record the payment

Search for an invoice and take action (edit, pay, print, credit or refund)

Cancel (credit) an invoice

View patient balance and record payment of several invoices

Generate private billing reports

Integrate online payment with the private billing module

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Supervision of residents and learners

Submit a note for review

Review a clinical note (resident-supervisor review process)

Student supervision reports

Appointment orchestrator (Hub)

Generate orchestrator data reports (Hub statistics report concerning "l'accès" GAP, advanced access, etc.)