Customer service request forms

We invite you to submit your requests using our electronic forms.

⚠️ Our customer service will only take care of the requests made through these forms. The standardization of these requests will help us to increase our efficiency. It will also allow us to allocate phone lines for assistance and technical support.

Click on one of the forms below to complete and submit it electronically.

User accounts

Account creation request
Add an institution request
Account reactivation or adjustment request
Remove an institution from an account (account closure) request

EMR content

Patient record merge request
Scanning code or clinical note tag creation request
Laboratory term request

Billable services

Coaching and training services request
Data importation request
Data extraction request
Clinical tool and patient form request
Custom report request