1. Help Center
  2. New users
  3. Overview of your electronic medical record

Need coaching or training?



We offer individual or group coaching and training sessions, remotely or in person. Whether it's basic, advanced, or training on the latest available features, a question-and-answer session, or a workshop on best practices to optimise your daily operations, our team of experts is here for you! 

To book a personalized coaching session, please fill in our online form to help us plan your request.

Administrative tasks

  • Administrative center: Document patient administrative information and manage duplicate records.
  • Appointment: Manage schedule and appointments.
  • Waiting room: Manage the patient's arrival at the clinic and their movements within the clinic.
  • Tasks : Manage workload with tasks (individual tasks, tasks queues, administrative tasks, tasks related to a patient record, etc.). Comment or reply to a task.
  • Access to the patient record: Access patient records with an administrative account to print documents, notes and labels.
  • Reports: Learn about our different reports and learn how to dowload them.
  • Scanning: Scan documents and transfer them to the patient's record
  • Transmissions: Validate the status of the different fax sent by the clinic
  • Administration: Optimize the EMR according to your clinic needs
  • New features: Support in learning about and adopting our new medico-administrative functionalities. 
  • Optimize your processes: Workshop on best practices to optimize your daily operations.
  • Etc.

Clinical tasks

  • Documentation of the patient record: Writing of clinical notes, adding photos or documents to the record and efficient documentation of the record summary
  • Search inside the patient record: Efficiently search within a patient record, use note tags, etc.
  • Prescriber: Know everything about the prescriber, effective use of the search, import medications from the QHR, cleaning the medications profile, renew prescriptions, etc.
  • Results review: Review the electronic results, add a task related to a result, follow a result to take decisions on it later, etc.
  • On-call results review: Review the results of your colleagues while they are away.
  • Requests / requisitions: Fill out and send requisitions form (consult request, laboratory and imaging requests, etc.)
  • CNESST: Fill out and send reports directly to the CNESST
  • Pregnancy follow-up: Optimization of the use of our pregnancy follow-up tools
  • New features: Coaching to help you learn about and adopt our new clinical features. 
  • Optimize your processes: Workshop on best practices for optimizing your day-to-day operations.
  • Etc.

Some training sessions can be accredited as part of the FMOQ program.